Our Team
Supported by a dedicated team of experienced IT professionals, our staff combine industry certifications with real-world expertise across infrastructure, cybersecurity, and cloud technologies to deliver reliable, high-quality support for our clients.
Matt Lalonde
CEO, Founder and Advisor
Matt is the founder of LP & Associates, an IT managed services firm delivering secure, reliable technology solutions for small and mid-sized organizations.
Matt works closely with clients to simplify IT, strengthen security posture, and ensure systems are resilient, efficient, and aligned with business objectives.
John Paterson
President & General Manager
John is the General Manager and President of LP & Associates, and a seasoned Software Developer and Network Engineer. Since beginning his career in 2002, he has built deep, end-to-end expertise across development, infrastructure, and network architecture—delivering practical, high-impact solutions for clients. John is also a Volunteer Firefighter and has the rank of Captain.
Rohan Elien
Chief Relationship Officer
Rohan is an experienced cross-platform support specialist with a strong focus on macOS and end-user environments. With over 15 years in technical support and networking, he brings practical, front-line expertise to resolving client issues efficiently.
As Chief Relationship Officer, he leads the client experience at LP & Associates—ensuring responsive support, clear communication, and long-term client success. Known for his calm, patient approach, Rohan is dedicated to delivering solutions that clients can rely on.
Julian Frimerman
vCIO
Julian Frimerman is a Virtual CIO with LP&A. He brings executive leadership experience from Ficodis and Descours & Cabaud, along with deep, hands-on MSP expertise.
As a vCIO, he works directly with clients to align technology investments with business outcomes.
Julian is bilingual in English and French and is known for his precision, organizational discipline, and elite-level project management capabilities.
Dylan Hayes
Lead Network & Systems Administrator
Dylan specializes in the Microsoft 365 ecosystem, Google Workspace, Veeam B&R, Windows Server, Linux, Android, iOS, and network engineering. As a technical lead, he drives projects and is known for his “DH’ing” approach to deeply researching and solving complex issues. His professional demeanor and attention to detail make him a key asset to the LP & Associates team.
Matthew Daniels
Senior Systems Administrator
Matthew brings a strong passion for technology and a commitment to client needs. With exceptional attention to service and detail, he manages projects effectively and maintains mastery over our PSA and documentation systems, applying an analytical approach to every task.
Youssef Alchaer
IT Support Consultant
Youssef plays a pivotal role in providing essential technical assistance to clients and organizations. He leverages his deep knowledge of computer systems, networks, and software to diagnose and resolve technical issues efficiently.
Yahya Al Chaar (John)
IT Specialist
With significant development experience in information systems, John consults in data analysis, reporting, programming and IT specialist support. His extensive business information systems development is a great asset to our clients.
Jacob Repasy
IT & Communications Coordinator
Jacob has strong proficiency in modern application development, automation, and infrastructure management, with a practical understanding of how to design, build, and support scalable systems. He takes a proactive approach to follow-ups and problem-solving, helping deliver efficient, reliable solutions for clients.
Eric Thompson
Reporting & AI Specialist
Eric combines advanced data analytics with modern AI technologies to automate reporting, uncover actionable insights, and enhance business performance. He is the go-to resource for Power BI, artificial intelligence, and automation solutions across LP & Associates.
Lee Carey
Account Manager
Lee serves as an Account Manager for our IT Managed Services division. With his extensive experience as a veteran executive, Lee brings a wealth of knowledge and a strategic approach to cultivating new client relationships and expanding our market reach.
Alex Martin
IT Support Specialist
Alex is a versatile IT professional with strong hands-on experience across Windows, macOS, and Linux environments. With a solid foundation in IT support and programming, he brings adaptability and a problem-solving mindset to every technical challenge.
Richard Jothirajah
IT Account Manager
Richard is dedicated to building strong client relationships and ensuring seamless communication between your team and our technical specialists. He works closely with clients to align technology solutions with business goals, driving satisfaction and long-term success.
Cody Theocharides
Projects & Systems Administrator
Cody provides hands-on technical support and expert troubleshooting across desktops, networks, and cloud environments. With a proactive approach to problem-solving, he ensures system reliability, minimizes disruptions, and helps clients get the most out of their technology. He also supports projects, deployments, security hardening, and ongoing optimization to maintain long-term IT health.
Kyle Robinson
IT Security Specialist
Kyle focuses on securing Windows and Linux environments, with expertise in Microsoft 365 security, endpoint protection, and Linux hardening. He plays a key role in strengthening internal infrastructure, identifying risks, and implementing security best practices to keep systems resilient.
Zach Reid
AI Enablement & Continuous Improvement Lead
Zach focuses on developing strategies, tools, and infrastructure to help teams effectively adopt, integrate, and leverage AI technologies across the organization, driving ongoing efficiency and continuous improvement.
Rayhan Rahim
Client Success & Technical Support Coordinator
Rayhan supports client relationships by assisting with technical requests, coordinating service activities with the technical team, and ensuring timely updates and follow-through. He also contributes to business growth through proactive client engagement and prospecting, helping identify opportunities, nurture leads, and support new client acquisition for LP & Associates.
Ella Marie Tiongson
Sales Coordinator
Ella manages outbound lead outreach and follow-ups, connecting with potential clients to understand their needs and schedule consultations with the team. By maintaining consistent communication and nurturing prospects, she helps ensure a steady pipeline of new business opportunities.
Sadie Lalonde
Administrative Assistant
Sadie is an Administrative Assistant at LP & Associates, supporting day-to-day operations and client coordination.
She assists with operational coordinating, accounting, and administrative workflows, helping ensure a smooth and organized experience for both clients and the LP & Associates team.
Seaon Regis-Linteau
Cybersecurity Intern
Seaon is a Military Veteran with a foundational background in technology and leadership, and is currently expanding his expertise as a Cybersecurity Intern. He brings a unique, mission-focused perspective to the team, applying his disciplined military background to the challenge of safeguarding complex IT systems and protecting critical organizational assets.
Nicholas Chavez
Helpdesk Technician
Nicholas is a key member of our Helpdesk team, delivering fast, friendly, and reliable support across a wide range of day-to-day IT needs. From troubleshooting workstations and resolving connectivity issues to assisting with Microsoft 365, security tools, and line-of-business applications, he focuses on clear communication and efficient resolution to keep users productive.